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Failed to Connect to the Rockstar Games Library Service

A lot of users are unable to connect to their Rockstar Game Library Service. There are various reasons for it, but usually, it’s the service itself that’s causing this issue. When the gamers open the game, the following error message appears.

Failed to Connect to the Rockstar Games Library Service. If you continue seeing this message, please contact Rockstart Games Customer Service at https://rockstargames.com

In this post, we will be talking about this issue and see what you can do to resolve it.



Can’t connect to Rockstar game library services?

If you are not able to connect to the Rockstar Game Library Service, chances are the service itself is disabled. Since it is not a built-in Windows service, it can be a bit unstable. Other reasons include misconfigured Registry Editor, outdated Operating System, and drivers, presence of conflicting software, etc. In this post, we have gone through all the possible solutions to resolve this issue. So, go to the troubleshooting guide.

Fix Failed to Connect to the Rockstar Games Library Service

If you see Failed to Connect to the Rockstar Games Library Service on your Windows PC, try the following solutions.

  1. Turn on Rockstar Game Library Service
  2. Check the Registry Value
  3. Update Windows and Device Drivers
  4. Troubleshoot in Clean Boot
  5. Run the Installation Media again

Let us talk about them in detail.

1] Turn on Rockstar Game Library Service

If the Rockstar Game Library Service is disabled, there is no way your game can connect to it. This is not a built-in Windows service, instead, it gets installed when you install the Rockstar Game Launcher on your phone. Because of this, it is a bit unstable and can get disabled because of various reasons. What we need to do is enable it from the Services app. Follow the given steps to do the same.

  1. Open Services.
  2. Look for Rockstar Game Library Service.
  3. Right-click on it and select Properties.
  4. Set Startup type to Manual and click on Start.
  5. Finally, click Apply > Ok.

Now, close the app and open Rockstart Launcher. Hopefully, your issue will be resolved.

2] Check the Registry Value

You need to make sure that the value of the ImagePath key is inside quotes. Otherwise, you will see the error message in question. We need to check if the value of the key is correct on the system. But before that, we would recommend you take a backup of your registries. Once the backup is created, open Registry Editor and navigate to the following location.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Rockstar Service

Look for ImagePath, double-click on it to open and check if the values are inside quotes, if not, change them, and click Ok to save. Finally, close Regedit, restart your system, and open Rockstar Game Launcher. This should do the job for you.

3] Update Windows and Device Drivers

You may also encounter this error because of a bug. The only way to get rid of it is by updating your device drivers. So, check for Windows updates and download them if available. As for the device drivers, you can use any of the following methods to update them.

  1. Go to the manufacturer’s website and download the latest version of your driver.
  2. Install Driver and Optional Update from Windows Settings
  3. Update your drivers using the Device Manager.

Once your drivers and OS are updated, try launching the launcher, it should work this time.

4] Troubleshoot in Clean Boot

Troubleshoot in a Clean Boot State

Sometimes, a third-party application can interfere with your launcher and stop it from accessing the library. In that case, we need to perform Clean Boot and manually disable processes to find out the culprit. Once you know who the troublemaker is, all you have to do is uninstall them and your issue will be resolved.

5] Run the Installation Media again

While you install software on your system, a lot of the related files get installed alongside it. If these files are not there, you won’t be able to use that app, or the app will crash as soon as it starts looking for that missing file. We are assuming that’s what happened in this case. There are some files that are not installed, and for that purpose, we need to run the installation media again. If that doesn’t work, you can uninstall Rockstar Games and then install it again.

Hopefully, you are able to resolve the issue using the solutions mentioned in this post.

To fix the error code in question, try executing the solutions mentioned in this post. You should start from the first solution and then move your way down as the solutions are mentioned in a particular order. Hopefully, you will be able to resolve this issue pretty easily. 

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